Bloor is very pleased to welcome Dr Richard Sykes as Research Director, Services, who will be guiding the development of the Bloor practice in the services market place.
Richard’s business experience is rooted in his twenty-seven years in industry management with the former global chemical major ICI plc, latterly (1993-1999) as its Group VP IT. He has, since 1993, built deep experience and insight into the workings of the ITO/BPO markets through his ICI role, and as Chairman (1999-2004) of the outsourcing consultants Morgan Chambers plc (now part of Equaterra Inc.)
He works as a strategic advisor, coach and facilitator, articulating the powerful & competitive forces that are reshaping the business models of the IT Services vendor community. Alongside his work with Bloor Research, Richard is an Associate of the Leading Edge Forum (a senior CIO membership club) and an elected member of the main board of Intellect (the UK trade association for the IT, Telecoms and Electronics industries – he chaired Intellect’s Outsourcing & Offshore Group between 2005 and 2009). He is thus very well placed to assist both corporate clients and IT Services vendor clients in building sustainable and profitable business services & technology sourcing models.
Richard studied at Cambridge (MA) and Yale (PhD) and in his ICI years from 1973 worked in a variety of international commercial & business roles. Since he left ICI in 1999, in addition to his other roles, he has worked building his experience as a non-executive Chairman & Director of the boards of small and young ventures in both the IT industry and in the arts world. He is a published author [‘Global Services – Moving to a Level Playing Field’, co-authored with Mark Kobayashi-Hillary and published by the BCS in 2007].