David Norfolk was working in the Research School of Chemistry at the Australian National University in the 1970s, when he discovered that computers could deliver misleading answers, even when programmed by very clever people. His ongoing interest in getting computers to deliver useful automation culminated in his joining Bloor in 2007 and taking on the development brief.
Development here refers to developing automated business outcomes, not just coding. It also covers the processes behind automation and the people issues associated with implementing it. He sees organisational maturity as a prerequisite for implementing effective (measured) process automation and ITIL as a useful framework for automated service delivery. He also looks after Collaboration and Business Process Management for Bloor, and takes a lively interest in the reinvention of the Mainframe as an Enterprise Server.
David has an honours degree in Chemistry, a graduate qualification in Computing, and is a Chartered IT Professional. He has a somewhat rusty NetWare 5 CNE certification and is a Member of the British Computer Society (he is on the committee of its Configuration Management Specialist Group).
He has worked in database administration (DBA) and operations research for the Australian Public Service in Canberra. David then worked for Bank of America and Swiss Bank Corporation in the UK, holding positions in DBA, systems development method and standards, internal control, network management, technology risk and even PC support. He was instrumental in introducing a formal systems development process for the Bank of America Global Banking product in Croydon.
In 1992 he started a new career as a professional writer and analyst. He is a past co-editor/co-owner) of Application Development Advisor and was associate editor for the launch of Register Developer. He helped organise the first London CMMI Made Practical conference in 2005 and has written for most of the major computer industry publications.
He runs his own company, David Rhys Enterprises Ltd, from his home in Chippenham, where he also indulges a keen interest in photography (he holds a Royal Photographic Society ARPS distinction).
David Norfolk's content on Bloor Research
- BMC – still evolving - A new management team and a new acquisition (10th March, 2020)
- Is Zoho an exemplar for a new breed of 21st century technology company? (20th February, 2020)
- A new episode in the life of the Mainframe (14th February, 2020)
- DevOps growing up in Lisbon - A report from DevOps World | Jenkins World (17th December, 2019)
- Secure Cloud Platforms and Business Continuity - Some thoughts, from a holistic POV (21st November, 2019)
- API integration, the right data at the right time - Unlocking valuable data with APIs (1st November, 2019)
- Why No Code rather than Low Code - It’s a culture thing, not a technology thing (4th June, 2019)
- OpusView from IdeasCast (3rd June, 2019)
- Egress – some real guidance on the Insider Threat (4th April, 2019)
- Cloud assurance - what questions to ask? (7th February, 2019)